刪除 Tandi 帳號

Tandi 探地（VSTREL）· 最後更新：2026 年 11 月 12 日

在 App 或網頁版自行刪除（立即生效）

1. 登入 Tandi 探地 App 或網頁版。
2. 點右上角頭像，開啟「帳號」。
3. 捲到最下方，按「刪除帳號」。
4. 輸入密碼與「刪除」兩字確認，按「永久刪除帳號」。

無法登入時

請用註冊時的 Email 寫信到 service@vstrel.com，主旨「刪除 Tandi 帳號」。本公司確認是本人後於 30 日內刪除並回信通知。

會刪除的資料

• 帳號：Email、名稱、密碼雜湊、所有登入工作階段
• 個人的拜訪紀錄、圖釘、專案、圖面、名片、分享連結
• 您上傳或付費取得的謄本
• AI 連接器（MCP）金鑰與呼叫紀錄、推播裝置、雷達關注清單與通知
• 剩餘點數

會保留的資料

• 您分享到團隊的紀錄（團隊拜訪紀錄、圖釘、謄本）：屬於團隊的工作紀錄，保留在團隊中，但作者改為匿名的「已刪除的成員」。您擁有的團隊會移交給資歷最久的管理員或成員；沒有其他成員則一併刪除。
• 交易紀錄（點數異動、AI 用量費用）：依法令須保存，以去識別化方式保存至法定期間屆滿。
• Email 的不可逆金鑰雜湊：只用於避免同一 Email 重複領取試用點數，無法還原成 Email。

Delete your Tandi account

Tandi (VSTREL) · Last updated: 12 November 2026

In the app or web app (immediate)

1. Sign in to the Tandi app or web app.
2. Tap your avatar (top right) to open Account.
3. Scroll to the bottom and tap “刪除帳號” (Delete account).
4. Enter your password and type “刪除” to confirm, then tap “永久刪除帳號”.

If you cannot sign in

Email service@vstrel.com from your registered address with the subject “Delete Tandi account”. After verifying it is you, we delete the account within 30 days and reply.

What is deleted

Your account (email, name, password hash, all sessions); personal visit records, pins, projects, drawings, business card and share links; transcripts you uploaded or obtained; AI-connector keys and call logs; push devices; watchlists and notifications; remaining credits.

What is kept

Records you shared into a team stay with the team, shown as an anonymous “deleted member”; a team you own passes to its longest-standing admin or member, or is deleted if no one else is in it. Transaction records (credit movements, AI usage costs) are kept de-identified for the legally required period. A keyed one-way hash of your email is kept only so the welcome credits cannot be claimed twice.